Frequently asked questions

What happens if I miss a payment or my subscription expires?

You’ll still have access to your data, but most features will be locked. You can reactivate your plan at any time to restore full access.

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Does Geoflow help fight against fake plans?

Clients can scan QR codes to instantly verify that a job was executed by the registered surveyor they commissioned. Only verified professionals, those who have undergone thorough background checks and license validation, are authorized to use Geoflow to generate public-facing records. Our KYC process ensures that every professional on our platform is trustworthy, helping us maintain client confidence and uphold the integrity of Geoflow.

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Is Geoflow only for licensed surveyors?

Yes, Geoflow is designed exclusively for professionals with valid surveying credentials. We verify that every company on the platform is owned or managed by a licensed surveyor in order to maintain integrity. However, companies may create additional user accounts for non-licensed team members (such as drafters or field assistants). These users operate under the company's profile and represent the licensed entity in all activities.

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How does the QR code verification work?

Each job or plan you register is assigned a unique QR code. When scanned by a client or authority, it links to a secure GeoFlow page showing a summary of the job and verification details, instantly proving its authenticity.

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Can my team members log in and work with me?

Yes. With the Premium plans, you can add multiple users to your account and assign roles (e.g., field staff, office staff, drafters) with controlled access to specific sections.

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Who can use Geoflow?

Geoflow is built for licensed Nigerian surveyors and surveying firms. Whether you’re a solo practitioner or manage a team, the platform adapts to your needs.

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What kind of support do you offer?

We offer email support, and dedicated account managers for Firm plans. Our support team understands surveying and can guide you through setup or issues quickly.

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Is my data secure?

GeoFlow uses secure cloud infrastructure with role-based access, encrypted storage, and internal review protocols. Only verified surveyors are allowed to issue jobs through the system.

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Can I import or upload my previous jobs?

Yes, you can manually upload past jobs to your dashboard. Pro users and firms can request assistance for bulk data import or structured migration.

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Will clients see my firm’s branding on invoices and plans?

Absolutely. Geoflow allows you to upload your logo, add your firm’s name, and generate custom invoices, job sheets, and downloadable PDFs that carry your brand identity.

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